Terms & Conditions
Nora & James – Toronto
Last updated: January 1, 2026
Welcome to Nora & James. This website is operated by Nora & James – Toronto. Throughout this site, the terms "we," "us," and "our" refer to Nora & James – Toronto.
By accessing or using our website at norajamestoronto.com, you agree to be bound by these Terms & Conditions, all applicable laws and regulations, and our Privacy Policy. If you do not agree with any of these terms, please do not use our website or purchase our products.
1. Online Store Terms
Eligibility
By using our website and services, you represent that:
- You are of legal age in your province or territory of residence (18 years or older in most Canadian provinces)
- If you are a minor, you have obtained consent from a parent or guardian to use this site
- All information you provide is accurate and complete
Acceptable Use
You agree to use our website only for lawful purposes. You must not:
- Use our products or services for any illegal or unauthorized purpose
- Violate any laws, including copyright laws and intellectual property rights
- Transmit viruses, malware, or any destructive code
- Attempt to gain unauthorized access to our systems
- Interfere with the proper functioning of our website
Any breach of these Terms may result in immediate termination of your access to our services and potential legal action.
2. General Conditions
Right to Refuse Service
We reserve the right to refuse service to anyone for any reason at any time, including but not limited to:
- Violations of these Terms & Conditions
- Fraudulent or suspicious activity
- Abusive or threatening behavior toward our staff
Data Transmission
You understand that:
- Your content (excluding credit card information) may be transferred unencrypted across various networks
- Transmissions may be modified to conform to technical requirements of connecting networks or devices
- Credit card information is always encrypted during transfer using industry-standard SSL/TLS security protocols
3. Accuracy of Information
Website Content
While we strive for accuracy, we do not guarantee that information on this site is:
- Always accurate, complete, or current
- Free from errors or omissions
- Suitable as the sole basis for making purchasing decisions
The material on this site is provided for general information purposes. We recommend consulting multiple sources before making important decisions.
Product Information
Product descriptions, images, and specifications are provided to the best of our ability. However:
- Colors may vary slightly from images due to screen settings
- Actual products may differ slightly from photographs
- We reserve the right to correct any errors in product information
4. Pricing and Availability
Price Changes
- Product prices are subject to change without notice
- Prices are listed in Canadian Dollars (CAD)
- The price displayed at checkout is the final price you'll pay
- We reserve the right to modify or discontinue products at any time
Product Availability
- Some products may be available exclusively online
- Products may have limited quantities
- We cannot guarantee continuous availability of any product
We are not liable for any price changes, product modifications, or discontinuation of services.
5. Products and Services
Online Exclusives
Certain products or services may be available exclusively through our website. These items:
- May have limited quantities
- Are subject to our Return Policy
- Cannot be returned or exchanged except as outlined in our Return Policy
Shipping and Customs
Important: Some products are shipped directly from our international suppliers.
- Customs duties and import taxes are the responsibility of the customer
- Delivery times may vary based on customs processing
- We are not responsible for delays caused by customs or border services
- Additional fees charged by customs are beyond our control
Please check with your local customs office regarding potential duties before ordering.
6. Orders and Payment
Order Acceptance
We reserve the right to:
- Refuse or cancel any order for any reason
- Limit quantities purchased per person, household, or order
- Verify information before processing orders
- Cancel orders that appear fraudulent or suspicious
Account Information
You agree to:
- Provide current, complete, and accurate purchase information
- Update your account information promptly if it changes
- Maintain the security of your account password
- Notify us immediately of any unauthorized use of your account
Payment Processing
- All payments are processed securely through encrypted connections
- We accept major credit cards and other payment methods as displayed at checkout
- You authorize us to charge your payment method for all purchases
7. Third-Party Tools and Services
We may provide access to third-party tools (such as payment processors, analytics, or social media integrations). By using these tools, you acknowledge that:
- We do not monitor or control these third-party services
- They are provided "as is" and "as available"
- We make no warranties or representations about them
- Your use of third-party tools is at your own risk
8. Third-Party Links
Our website may contain links to third-party websites or services. Please note:
- We are not responsible for the content or accuracy of third-party sites
- We do not endorse or warrant third-party products or services
- We have no liability for any damages arising from your use of third-party sites
- Third-party sites have their own terms and privacy policies
We encourage you to review the terms and policies of any third-party sites you visit.
9. User Content and Submissions
Comments and Feedback
If you submit content to us (such as reviews, comments, suggestions, contest entries, or creative ideas), you agree that:
- We may use, edit, copy, publish, distribute, and translate your submissions
- We can use them in any medium at any time without restriction or compensation
- You grant us a perpetual, worldwide, royalty-free license to use your content
- Your submissions do not contain confidential information
- You own the rights to the content you submit
Prohibited Content
You may not submit content that:
- Is illegal, offensive, or defamatory
- Infringes on intellectual property rights
- Contains personal information of others without consent
- Promotes violence, discrimination, or illegal activity
10. Privacy and Personal Information
Your privacy is important to us. The collection and use of your personal information is governed by our Privacy Policy.
Please review our Privacy Policy at norajamestoronto.com/privacy-policy to understand how we collect, use, and protect your data.
11. Errors and Corrections
Occasionally, information on our website may contain:
- Typographical errors
- Inaccurate product descriptions
- Pricing errors
- Incorrect availability information
- Omissions in content
We reserve the right to:
- Correct any errors, inaccuracies, or omissions
- Change or update information at any time without prior notice
- Cancel orders placed with incorrect pricing or information
If we discover a pricing error after you've placed an order, we'll contact you and offer the option to proceed at the correct price or cancel your order.
12. Prohibited Uses
You are prohibited from using our website or its content to:
- Engage in any unlawful activity
- Solicit others to perform illegal acts
- Violate any Canadian laws or regulations
- Infringe upon intellectual property rights (ours or others')
- Harass, abuse, or harm other users
- Collect user information without consent
- Attempt to bypass security measures
- Create multiple accounts to abuse promotions
Violation of these prohibitions may result in account termination and legal action.
13. Disclaimer of Warranties
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
Our service is provided "AS IS" and "AS AVAILABLE" without any warranties of any kind, either express or implied, including but not limited to:
- Warranties of merchantability
- Fitness for a particular purpose
- Non-infringement
- Uninterrupted or error-free service
- Accurate or reliable results
We do not guarantee that:
- Our service will meet your requirements
- Our service will be uninterrupted, timely, secure, or error-free
- Results obtained from using our service will be accurate or reliable
- Defects will be corrected
You use our service at your sole risk.
14. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
Nora & James – Toronto and its affiliates, officers, directors, employees, and agents shall not be liable for any:
- Direct, indirect, incidental, special, or consequential damages
- Loss of profits, revenue, data, or use
- Damages resulting from your use or inability to use our service
- Damages arising from unauthorized access to your account
- Damages from errors, viruses, or other harmful components
This limitation applies even if we've been advised of the possibility of such damages.
Some jurisdictions do not allow limitations on implied warranties or liability for incidental damages, so these limitations may not apply to you.
15. Indemnification
You agree to indemnify, defend, and hold harmless Nora & James – Toronto and our affiliates, officers, directors, employees, and agents from any claims, demands, damages, liabilities, costs, or expenses (including reasonable legal fees) arising from:
- Your breach of these Terms & Conditions
- Your violation of any law or third-party rights
- Your use of our service
- Content you submit to our site
- Your willful misconduct
16. Termination
Your Rights
You may terminate your agreement with us at any time by:
- Discontinuing use of our website
- Closing your account (if applicable)
- Notifying us at support@norajamestoronto.com
Our Rights
We may terminate or suspend your access immediately, without prior notice, if:
- You breach these Terms & Conditions
- We suspect fraudulent or illegal activity
- We discontinue our service
- Required by law
Upon termination:
- Your right to use our service immediately ceases
- All provisions that should survive termination will remain in effect
- You remain liable for all obligations incurred before termination
17. Governing Law and Jurisdiction
These Terms & Conditions are governed by and construed in accordance with the laws of:
- The Province of Ontario, Canada
- Federal laws of Canada
Any disputes arising from these Terms shall be resolved in the courts of Ontario, Canada. You consent to the exclusive jurisdiction of these courts.
18. Severability
If any provision of these Terms & Conditions is found to be unlawful, void, or unenforceable:
- That provision shall be deemed severable
- It will not affect the validity and enforceability of remaining provisions
- The remaining Terms will continue in full force and effect
19. Waiver
Our failure to enforce any right or provision of these Terms & Conditions does not constitute a waiver of that right or provision. Any waiver must be in writing and signed by us to be effective.
20. Entire Agreement
These Terms & Conditions, together with our Privacy Policy and Return Policy, constitute the entire agreement between you and Nora & James – Toronto regarding your use of our service.
21. Changes to Terms & Conditions
We reserve the right to update or modify these Terms & Conditions at any time without prior notice.
Your Responsibility:
- Check this page periodically for changes
- Changes become effective immediately upon posting
- Continued use of our service after changes constitutes acceptance
Significant Changes: For major changes, we may:
- Notify you via email (if you've provided one)
- Display a prominent notice on our website
22. Contact Information
If you have questions about these Terms & Conditions, please contact us:
Nora & James – Toronto
Email: support@norajamestoronto.com
Website: norajamestoronto.com
We typically respond to inquiries within 24–48 hours during business days.
By using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.
